M E M B E R S H I P F A Q

Q: Can I invite my friends to drop in with me?
They can join by paying the daily drop-in fee: Adult: $25; Youth: $15

Q: Can I upgrade my membership to a longer period or VIP?
Yes, you will need to pay the price difference between the memberships. Note: The price difference must be paid in cash, not credit.

Q: Can I request a vacation leave for my membership?
Yes, but this request must be made on the day you sign up for the membership.

Q: Can I transfer my membership to my friend if I no longer need it?
No, memberships cannot be transferred to friends. However, they can be transferred to a family member.

Q: What is the benefit of referring a friend to join the membership?
You will receive a $20 bonus if you refer someone who signs up for a membership of 3 months or longer. The bonus will be given after 10 days of their sign-up date. Your referral code can be found in your member app. Share this code with your friend to use during online sign-up.

C R E D I T F A Q

Q: Will the credit expire?
No, credits do not expire. However, they can only be used while your membership is active. On the last day of your current membership, credits may be applied toward renewal.

Q: Can I cash out the credit?
No, the credit is not cashable.

Q: Can I use credit to buy top-up value?
No, top-up value can only be purchased with cash.

Q: Can I share my credit with my family?
Yes. For example, if a parent signs up, their credit can be used to register a family member for an academy session.

C O U R T R E N T A L F A Q

Q: Can I bring a non-member to join my booking?
Yes, you can bring a non-member to join your booking, but they must pay for the cleaning fees. One member can waive the cleaning fee for one non-member.

Q: Is there a limit on the number of people using the court?
No, there is no strict limit. 

Q: Can I book a court and pay the cleaning fee using credit?
Yes, the cleaning fee can be paid using your credit.

Q: What happens if I cancel the session within 48 hours?
Members will receive 50% booking fee credit back to their account. Non-members will not receive any refund for the booking.

Q: What happens if I do not attend the session without notice?
You will be charged the full amount for the session.